Leading B2B Commerce Brand
Food & Beverage (Wine Distribution)
Food & Beverage (Wine Distribution)
Salesforce B2B Commerce Cloud on Experience Cloud
Implementation
A global wine distribution organization, created through the partnership of three well-known wine firms in North America, encountered an increasing demand for a cohesive, digital-oriented ordering process. Although each company functioned separately, they required a unified commerce platform that could accommodate operational variances while providing a smooth B2B experience for their customers.
Cloudespacio Software was chosen as the partner for digital transformation to develop a tailored Salesforce B2B Commerce solution, designed for scalability, speed, and adaptability.
The challenge of the project lies in addressing complex requirements, managing constraints, and delivering innovative solutions that meet objectives while staying on time and within budget.
The challenge of the project lies in addressing complex requirements, managing constraints, and delivering innovative solutions that meet objectives while staying on time and within budget.
Customers could place a single order with products from multiple wine companies. This required splitting orders at checkout by warehouse, ensuring:
Warehouse-specific fulfilment logic
Salesforce’s native OMS didn’t fully support the brand’s complexity. Cloudespacio designed a custom-built OMS that handled:
Lifecycle tracking for partial returns and cancellations
Inventory was tied to specific cities. Using Order Central Integration (OCI):
Inventory displayed dynamically based on buyer region
Before placing an order, real-time ERP calls are validated:
Credit limits and account-specific restrictions
Integration used Named Credentials, External Services, and Apex callouts to maintain security and performance.
The client’s preferred payment processor wasn’t supported natively. Cloudespacio:
Ensured that all sensitive operations happened server-side, outside Salesforce.
Hosted on Salesforce Experience Cloud; the storefront was fully customized:
Optimized UI using Lightning Web Components for a seamless shopping experience.
The challenge of the project lies in addressing complex requirements, managing constraints, and delivering innovative solutions that meet objectives while staying on time and within budget.
By partnering with Cloudespacio Software, this leading B2B wine distributor launched a scalable, secure, and intelligent B2B commerce solution. Developed on Salesforce, the platform integrates three distinct companies into a unified purchasing experience, while maintaining operational autonomy. If your business is encountering comparable issues with B2B ordering, inventory synchronization, or personalized payments, Cloudespacio can assist in creating a customized solution using Salesforce Commerce Cloud.
Cloudespacio, headquartered in Singapore, is a prominent independent Salesforce and leading consulting firm, dedicated to prioritizing client satisfaction.
Copyright © 2025 All Rights Reserved. Designed by Navpatra.
If you have a project in mind, let’s talk!
